U1267 On Chrysler, Jeep and Ram vehicles, U1267 means the electronic shift module is sending no valid data on the CAN network

No valid data from electronic shift module (ESM) on CAN-C or CAN D-PT

U1267 in short

On Chrysler, Jeep and Ram vehicles with an electronic shifter, U1267 means no valid data is coming from the electronic shift module. FCA bulletins list it with a shifter locked in park and a Service Shifter message. Owners report no-shift and power loss. Have it checked soon.

These vehicles shift with an electronic shifter rather than a mechanical linkage, and the shift module shares data on the CAN network. U1267 is stored when other modules get no valid data from it. This page speaks for Chrysler, Jeep and Ram.

FCA bulletin 08-051-17 flashes the shift module software on 2016-2017 Grand Cherokees whose shifter is locked in park for about 2.5 minutes at start-up and replaces the PRNDM display if its memory is corrupted. Bulletins for the 2022-2024 Ram 1500 and 2023-2024 Pacifica list U1267 with U11E3 and U0103 and tell dealers to check wiring connectors and battery connections before replacing the shifter.

A Ram 1500 owner read the same wording at a parts store, and a Pacifica owner lost all engine power in an intersection with U1267 and U0416 stored.

Pick your make

U1267 is a manufacturer-specific code: its meaning depends on who built the car.

Other makes: meaning not verified. Check with a scan tool that reads manufacturer definitions.

Most likely causes

  1. Shift module software or display memory fault

    Supported by vehicle data
    Why it ranks here
    FCA 08-051-17 and 0818222 flash the shift module for U1267, and 08-051-17 replaces the PRNDM display when memory is corrupted.
    What would change this
    Rises on the listed models with a locked-in-park shifter and service shifter message. Falls if the software is current.

  2. Loose wiring connectors or battery connections

    Supported by vehicle data
    Why it ranks here
    FCA 9100395 tells dealers to check wiring connectors and battery connections and reseat the shifter before replacing it.
    What would change this
    Rises if connections are loose or the battery has been low or replaced. Falls if connections are tight.

  3. Weak or wrong battery causing low voltage

    Possible — needs testing
    Why it ranks here
    A 2023 Ram 1500 owner needed jump starts with U1267 stored and blames a standard battery fitted instead of AGM; a Ram 1500 owner also needed a jump.
    What would change this
    Rises if the battery tests weak or low voltage appears. Falls if voltage is steady.

What to test first

Start at step 1. Each result tells you what it means and where to go next.

  1. Read all codes, note whether the shifter lamp or Service Shifter message is on and whether U0103 or U11E3 are stored, and ask a dealer whether a shifter bulletin fits your vehicle.

    Low riskTool: scan tool that reads all modules

  2. Test the battery and charging system and check that the battery terminals and shifter connector are tight.

    Use cautionTool: battery tester

    Warning:Disconnect the battery before touching module connectors. Do not probe airbag circuits.

Symptoms

  • Service Shifter message on the cluster
  • Shifter locked in park Gets more serious: stop and have it checked.
  • Engine loses power while driving Gets more serious: stop and have it checked.
  • Needs jump starts

How to fix

  1. Check that the battery is healthy and terminals are tight, then clear the codes and see if U1267 returns.

  2. Ask a dealer whether a shifter bulletin exists for your exact vehicle.

On your vehicle

Jeep

  • 2016–2018 · Grand Cherokee

    Supported by vehicle data

    FCA flashes the shift module on 2016-2017 trucks; a 2018 owner saw U1267 with a no-start after a recall.

  • 2020 · Wrangler

    Supported by vehicle data

    An owner reports a service shifter message with U1267 and a transmission stuck in park.

  • 08-051-17Status unverified

    Flash: electronic shift module system improvements

    2016–2017grand-cherokee · issued · NHTSA 10138927

    Flash the ESM and replace the PRNDM if memory is corrupted. Only the NHTSA summary was read.

    We couldn't confirm whether this bulletin is still current, so it doesn't count as confirmation.

Ram

  • 9100395Status unverified

    Shifter binding or Service Shifter message

    2023–20241500 · issued · NHTSA 11005338

    Check wiring connectors and battery connections and reseat the shifter if U11E3, U0103 or U1267 is set. Only the NHTSA summary was read.

    We couldn't confirm whether this bulletin is still current, so it doesn't count as confirmation.

  • 0818222Status unverified

    Flash: electronic shift module updates

    20221500 · issued · NHTSA 10227740

    Reprogram the ESM when U0103-00 and U1267-00 are set. Only the NHTSA summary was read.

    We couldn't confirm whether this bulletin is still current, so it doesn't count as confirmation.

Chrysler

  • 2018–2024 · Pacifica

    Supported by vehicle data

    FCA lists U1267 with U0103 and U11E3; a 2018 owner lost all engine power with U1267 and U0416.

  • S2408000065Status unverified

    Shifter binding or Service Shifter message on the cluster

    2023–2024pacifica, voyager · issued · NHTSA 11002527

    DTCs U11E3, U0103 and U1267 for loss of communication with the shifter. Only the NHTSA summary was read.

    We couldn't confirm whether this bulletin is still current, so it doesn't count as confirmation.

  • U0103A module lost communication with the electronic gear shift module, the computer behind the shifter

    Same system Supported by vehicle data

    FCA lists U0103 with U1267 for loss of communication with the electronic gear shift module.

All Module network (CAN bus) communication codes

U1267 questions

Does U1267 mean the same on other makes?

Not necessarily. This page covers Chrysler, Jeep and Ram only; we have not sourced meanings for other makes.

Sources and review

  1. FCA 08-051-17 (NHTSA 10138927): ESM software improvements, 2016-2017 Grand Cherokee — NHTSA (manufacturer communication)
  2. NHTSA complaint ODI 11691509: 2018 Chrysler Pacifica — NHTSA (owner complaint)
  3. NHTSA complaint ODI 11553546: 2020 Jeep Wrangler — NHTSA (owner complaint)
  4. FCA 0818222 (NHTSA 10227740): ESM flash on 2022 Ram 1500 — NHTSA (manufacturer communication)
  5. FCA 9100395 (NHTSA 11005338): shifter binding or "Service Shifter" on 2023-2024 Ram 1500 — NHTSA (manufacturer communication)
  6. NHTSA complaint ODI 11762357: 2023 Ram 1500 — NHTSA (owner complaint)
  7. NHTSA complaint ODI 11643282: 2022 Ram 1500 — NHTSA (owner complaint)
  8. FCA S2408000065 (NHTSA 11002527): shifter binding or Service Shifter on 2023-2024 Pacifica and Voyager — NHTSA (manufacturer communication)
Last reviewed
Written by
Saurabh K.
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