C2217 Electric power steering module internal fault (Chrysler, Dodge, Jeep, Ram)

Electric power steering module internal

C2217 in short

On Chrysler, Dodge, Jeep and Ram vehicles, C2217 means the electric power steering module found an internal fault. You may see a Service Electric Steering message and lose power assist, making steering heavy. Chrysler has software updates for several models, so have a dealer check bulletins before replacing the steering gear.

Electric power steering uses a motor and control module on the steering gear or column to add assist. The module checks itself constantly. When it finds an internal problem, it stores C2217, turns on the warning light or message, and may cut assist until the next restart.

Chrysler (FCA) bulletins tie this code to loss of power steering on the 2021–2022 Jeep Grand Cherokee and the 2024 Chrysler Pacifica, Voyager and Dodge Durango. For the 2024–2025 Dodge Charger, Chrysler told dealers they were replacing steering gears for C2217 without first doing the steering module software update.

So the first step is to check for a software update. Chrysler's 2016–2017 guidance did allow replacing the steering gear when C2217-00 is stored.

Pick your make

C2217 is a manufacturer-specific code: its meaning depends on who built the car.

Other makes: meaning not verified. Check with a scan tool that reads manufacturer definitions.

Most likely causes

  1. Steering module software needing an update

    Supported by vehicle data
    Why it ranks here
    Chrysler bulletins update the steering module software for C2217 on several models, and one tells Charger dealers to do the update before replacing the gear. These bulletins are not verified as current.
    What would change this
    Rises on a model with an update that has not been done. Falls if the latest software is already installed.
    How to test the power steering control module

  2. Internal fault in the electric power steering gear or module

    Supported by vehicle data
    Why it ranks here
    Chrysler's 2017 guidance for the 300, Pacifica, Challenger, Charger, Durango and Grand Cherokee says the steering gear may be replaced when C2217-00 is stored. It is not verified as current.
    What would change this
    Rises if the code returns after any software update. Falls if an update clears it.
    How to test the power steering control module

What to test first

Start at step 1. Each result tells you what it means and where to go next.

  1. Have the steering codes read with a scan tool and note the number after C2217 and any other codes, such as U0131.

    Low riskTool: scan tool with power steering module access

    • IfC2217 is stored

      It meansCheck for bulletins and software updates next.

      Go to step 2

  2. Give your VIN to a Chrysler, Dodge, Jeep or Ram dealer and ask about steering module software updates or bulletins for C2217.

    Low risk

  3. Have a technician follow Chrysler's diagnosis for C2217, including power, ground and connector checks, before deciding on a new steering gear.

    Best left to a shopTool: Chrysler diagnostic tool and service information

    Warning:Steering gear work affects control of the vehicle. Leave it to a qualified technician.

Symptoms

  • Service Electric Steering or power steering warning message
  • Steering suddenly heavy
  • Check engine light on with a steering warning
  • Steering assist cuts out while driving Gets more serious: stop and have it checked.

How to fix

This is a safety-critical system, so we explain the code but don't give repair steps. Have it inspected by a qualified technician.

Parts and cost context

  • Electric power steering gear:Chrysler has told dealers to apply the steering software update before replacing the gear on some models. Labour varies; get a quote.

Labor varies by vehicle and shop; get a quote before you approve a repair.

Compare used part prices on PartPriceGuide

On your vehicle

Jeep

  • 2021–2022 · Grand Cherokee

    Supported by vehicle data

    A Chrysler bulletin covers loss of assist for the rest of the drive with C2217-00. Whether it is still current is not verified.

  • S2119000004 Rev.Status unverified

    Service Electric Steering message, loss of assist for the key cycle, C2217-00

    2021–2022grand-cherokee · issued · NHTSA 10204359

    Covers loss of power steering assist with C2217-00 stored.

    We couldn't confirm whether this bulletin is still current, so it doesn't count as confirmation.

Chrysler

  • 2024 · Pacifica

    Supported by vehicle data

    Bulletin 19-007-25 covers loss of power steering with C2217-00, also on the Voyager. Whether it is still current is not verified.

  • 19-007-25Status unverified

    Loss of electric power steering with C2217-00

    2024pacifica, voyager · issued · NHTSA 11024561

    Check engine light with C2217-00; customer may report loss of power steering. Also covers the 2024 Dodge Durango. Replaces 19-003-24.

    We couldn't confirm whether this bulletin is still current, so it doesn't count as confirmation.

  • 9003584Status unverified

    Electric power steering gear: OK to replace for C2217-00

    2016–2017300, pacifica · issued · NHTSA 10139995

    The gear may be replaced when C2217-00, C15C1-00 or C15DB-00 is stored. Also covers the Dodge Challenger, Charger, Durango and Jeep Grand Cherokee.

    We couldn't confirm whether this bulletin is still current, so it doesn't count as confirmation.

Dodge

  • 2024 · Durango

    Supported by vehicle data

    Covered by the same bulletin as the 2024 Pacifica for loss of power steering with C2217-00. Whether it is still current is not verified.

  • 2024–2025 · Charger

    Supported by vehicle data

    Chrysler told dealers to apply the steering module update in 08-098-25 before replacing the steering gear for C2217. Whether this is still current is not verified.

  • 08-098-25Status unverified

    Flash: electronic power steering module updates

    2024–2025charger · issued · NHTSA 11016865

    Steering module software update for C2217-00 and related codes.

    We couldn't confirm whether this bulletin is still current, so it doesn't count as confirmation.

  • 9100612Status unverified

    Dealers replacing EPS gear for C2217 without the software update

    2024–2025charger · issued · NHTSA 11019604

    Review the code and update the steering module per 08-098-25 before replacing the gear.

    We couldn't confirm whether this bulletin is still current, so it doesn't count as confirmation.

Ram

  • 2022–2025 · ProMaster

    Supported by vehicle data

    A Chrysler bulletin covers the Service Electric Power Steering message with C2217-49 and two other steering codes. Whether it is still current is not verified.

  • S2519000007Status unverified

    Service Electric Power Steering message with C1592-01, C2217-49, C2129-16

    2022–2025promaster · issued · NHTSA 11022185

    Covers this combination of steering codes.

    We couldn't confirm whether this bulletin is still current, so it doesn't count as confirmation.

  • U0131Lost communication with the power steering control module

    Same system Possible — needs testing

    Chrysler's steering bulletins have technicians note other codes such as U0131 with C2217. U0131 is set by other modules when the steering module goes silent; both point at the electric steering module.

All Power steering and steering sensors codes

C2217 questions

Does C2217 always mean a new steering gear?

No. On several recent models Chrysler addressed it with a steering module software update, and it told Charger dealers to do the update before replacing the gear.

Can I drive with C2217?

You can still steer if assist is lost, but it takes much more effort. Drive only if you can steer safely, and have it checked soon.

Sources and review

  1. FCA S2119000004 Rev.: Service Electric Steering message, loss of assist for the key cycle, C2217-00 — FCA US / NHTSA ,
  2. FCA 19-007-25: loss of electric power steering with C2217-00 — FCA US / NHTSA ,
  3. FCA 08-098-25: Flash, electronic power steering module updates — FCA US / NHTSA ,
  4. FCA 9100612: dealers replacing EPS gear for C2217 without the 08-098-25 update — FCA US / NHTSA ,
  5. FCA 9003584: electric power steering gear, OK to replace for C2217-00 — FCA US / NHTSA ,
  6. FCA S2523000065 REV.A: DTCs C1593-00, C2217-00, U0131-00 and Service Electric Power Steering messages — FCA US / NHTSA ,
  7. FCA S2519000007: Service Electric Power Steering message, C1592-01, C2217-49, C2129-16 — FCA US / NHTSA ,
  8. FCA S2208000063: Loss of power steering assist, U0131 — FCA US LLC / NHTSA ,
Last reviewed
Written by
Saurabh K.
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